FAQs

Sorry, we don’t offer bulk billing. We operate a full-service private practice clinic with leading local clinical and administrative staff. This service is not possible to run on a bulk billing model.

No, you do not need a GP referral to see a specialist in Australia however, having a GP referral allows you to receive the Medicare rebate (ie: recoup some of your consultation fee), and allows your GP to send a referral letter with your full medical history detailed, which is essential for your doctor to review. We strongly recommend speaking to your GP prior to seeing us, simply to ensure that your issue cannot be managed by your primary care provider.

If you are a Medicare card holder and want to claim the Medicare rebate, you will require a valid referral from either a GP, another Specialist, or an approved allied health professional, which will enable you to claim the Medicare rebate.
Patients who do not have a Medicare card (ie: international patients), or patients who do not want to claim the Medicare rebate, do not require a referral to attend our practice and will be billed as per our standard rates.

GP referrals are valid for 12-months and referrals from other Specialist are valid for 3-months. The referral starts from the date the specialist first meets the patient, not the date issued.

Yes, you can. You can use a referral that is made out to a different specialist of the same speciality/vocation (eg: another orthopaedic surgeon).

No, you do not necessarily need to have private health insurance to be a patient in a private hospital. A ‘self-funded’ patient is someone who doesn’t have Private Health Insurance, but pays directly for their medical treatment upfront rather than joining the public wait list.

In-Clinic Fees
Private health insurance does not cover what is done in the rooms (unless you are an in-patient of the hospital, or an overseas visitor with international travel insurance). If you are an international visitor with the necessary insurance, full payment is required at the time of the consultation and you will then be provided with a receipt to claim directly from your provider.

Take The First Step Towards Expert Psychiatric Care

If you are looking for a telehealth psychiatrist for yourself, your child or a family member, Focus Mind Care provides accessible online psychiatric care for patients across Australia.

Our team combines extensive sub-specialty training with broad clinical experience gained in Australia and overseas. We are committed to helping you better understand your concerns, navigate the next steps with confidence, and access compassionate, evidence-based care tailored to your needs.